Know the Diff
Clear differences between common trade documents and order documents.
See glossary.
Last updated: 2026-02-11
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Typical flow (simplified)
Not every business uses every document, but this sequence is common.
Quotation
→
Purchase Order (PO)
→
Sales Order (SO)
→
Proforma Invoice (optional)
→
Shipment / Delivery
→
Commercial / Standard Invoice
| Document | Main purpose | When issued | Common use cases |
|---|---|---|---|
| Quotation | Price/terms offer | Before order is confirmed | Bidding, price negotiation, budgeting |
| Purchase Order (PO) | Buyer’s order/authorization | When buyer commits to purchase | Procurement control, approvals, commitment tracking |
| Sales Order (SO) | Seller’s order confirmation (internal) | After seller accepts the order | Fulfilment, inventory allocation, delivery planning |
| Proforma Invoice | Invoice-shaped offer / pre-billing | Before shipment and/or before final invoice | Advance payment, customs estimate, letters of credit |
| Commercial / Standard Invoice | Final bill + trade declaration support | On/after shipment or delivery (per terms) | Payment request, accounting entry, customs clearance |
Note: tax terminology varies by jurisdiction. “Standard invoice” here means the final billing invoice. A “tax invoice” is a final invoice that also includes the tax details required for GST/VAT/tax compliance.
Proforma Invoice vs Commercial Invoice
↑
Both may look similar, but they are used at different stages and have different legal/accounting weight.
| Proforma Invoice | Commercial Invoice | |
|---|---|---|
| What it is | Preliminary invoice / offer in invoice format (not the final bill). | Final invoice for the actual sale and shipment/delivery. |
| Primary purpose | Confirm pricing/terms; request deposit/advance; support customs valuation estimate. | Request payment; support accounting entries; support customs clearance with final values. |
| When used | Before shipment and before the final invoice. | On/after shipment or delivery (depending on Incoterms/payment terms). |
| Accounting / tax | Usually does not trigger revenue recognition or output tax by itself (jurisdiction-specific). | Typically triggers billing, revenue recognition, and tax/GST/VAT reporting (rules vary). |
| Document number | Often labeled clearly as “PROFORMA” and may have a separate numbering series. | Uses official invoice series; referenced by customs, customer AP, and audits. |
Use a proforma invoice when
- You need an advance payment or deposit before producing/shipping.
- A bank/letter of credit requires an invoice-format document before shipment.
- The buyer needs a formal document to obtain import permits or budgeting approvals.
Use a commercial invoice when
- Goods/services have been supplied and you are billing for payment.
- Shipment is crossing borders and customs requires the final trade invoice.
- You need an auditable invoice that your customer can pay and book.
Common mix-ups
- Proforma used as a final invoice: can cause payment, audit, or tax issues if not clearly labeled.
- Commercial invoice issued too early: may trigger accounting/tax before delivery or before conditions are met.
Purchase Order vs Sales Order
↑
The PO is created by the buyer; the SO is created by the seller (often internal) after accepting the order.
| Purchase Order (PO) | Sales Order (SO) | |
|---|---|---|
| Created by | Buyer | Seller |
| Meaning | Buyer’s request + authorization to purchase under stated terms. | Seller’s acknowledgement/confirmation and internal record to fulfil. |
| Primary purpose | Procurement control; budget approval; contractual reference. | Operational execution; inventory allocation; pick/pack/ship planning. |
| Triggers | Buyer commitment (subject to seller acceptance). | Fulfilment workflow (shipping, delivery, invoicing). |
| Key fields | PO number, items, quantities, agreed price, delivery terms, billing/shipping details. | SO number, items/quantities, promised ship date, fulfilment status, references to PO/quote. |
If you’re the buyer
- Use a PO to formalize purchasing and control spend.
- Ask the seller to reference your PO number on all invoices and delivery documents.
If you’re the seller
- Create an SO after you accept the PO (or after a customer order is accepted).
- Use the SO to drive picking, packing, shipping, and partial fulfilments.
Common mix-ups
- Assuming PO = accepted: a PO is an offer/order; acceptance may depend on the seller’s confirmation (SO) or written acceptance.
- Using SO as a customer-facing contract: many companies keep the SO internal and rely on PO/quote/terms for contract language.
Sales Order vs Standard Invoice
↑
An SO is an order record for fulfilment. An invoice is a billing document that requests payment.
| Sales Order (SO) | Standard Invoice | |
|---|---|---|
| Main job | Manage fulfilment (what to ship/deliver, when, and to whom). | Bill the customer (what is owed, due date, taxes, payment details). |
| Issued to customer? | Sometimes (as order confirmation), but often internal. | Yes (this is the customer-facing bill). |
| Triggers payment? | No (by itself). | Yes (payment terms apply from invoice date or delivery date, depending on agreement). |
| Accounting impact | Usually none directly; may reserve stock or create commitments. | Typically creates accounts receivable and revenue/tax entries (rules vary). |
| Partial fulfilment | Tracks backorders, split shipments, and fulfilment status. | Can be issued per shipment/delivery or milestone billing (depends on policy). |
Practical rule
- If operations need to pick/pack/ship, you need an SO (or equivalent order record).
- If finance needs to collect money, you need an invoice.
Tax Invoice vs Standard Invoice
↑
A standard invoice is the general billing document. A tax invoice is a billing document that also includes the tax details required for GST/VAT/tax reporting.
| Standard Invoice | Tax Invoice | |
|---|---|---|
| What it is | A general invoice requesting payment for goods or services supplied. | An invoice that includes the tax information required by law for taxable supplies. |
| Main purpose | Bill the customer for the amount due. | Bill the customer and support tax/GST/VAT reporting or input tax claims where applicable. |
| Tax details shown | May or may not show tax details, depending on business practice and jurisdiction. | Usually shows supplier tax registration number, tax rate, taxable amount, and tax amount. |
| When used | For ordinary billing where a standard payment request is enough. | When the transaction is taxable and local rules require a proper tax invoice format. |
| Customer use | Used mainly for payment processing and internal accounts payable. | Used for payment plus tax compliance, audit support, and tax credit/input tax documentation where allowed. |
| Compliance risk | Lower formatting burden, but may be insufficient for tax claims if required tax fields are missing. | Must usually meet stricter legal formatting/content rules. |
Use a standard invoice when
- You are not GST-registered business entity.
- The transaction does not require a formal tax invoice format.
- Your jurisdiction or transaction type allows simpler invoicing.
Use a tax invoice when
- You are a GST-registered business entity.
- Your customer needs the invoice for tax reporting or input tax claims.
- Law or regulation requires specific tax fields and wording.
Quick rule
- All tax invoices are invoices, but not all invoices qualify as a tax invoice.
- If tax compliance matters, make sure the invoice includes the mandatory tax fields for your jurisdiction.
Common mix-ups
- Calling every invoice a tax invoice: this can confuse customers if the required tax details are missing.
- Using a standard invoice for a taxable supply: the buyer may not be able to rely on it for tax documentation if local rules require a proper tax invoice.
Proforma Invoice vs Quotation
↑
Both are “pre-sale” documents. The difference is mostly format, intent, and downstream usage.
| Quotation | Proforma Invoice | |
|---|---|---|
| What it is | A formal offer stating prices, scope, and terms. | An offer / pre-billing document in invoice format. |
| How it’s used | Comparison-shopping, approvals, tendering, negotiation. | Advance payment request, bank/LC paperwork, customs estimate or pre-shipment documentation. |
| Looks like | Usually has quote number, validity date, scope, exclusions, and terms. | Usually looks like a real invoice but must be clearly marked “PROFORMA”. |
| After acceptance | Often becomes the basis for PO/contract. | Often followed by a commercial/standard invoice after shipment/delivery. |
Quick decision
- If the customer is still deciding or negotiating: Quotation.
- If the customer already agreed and needs an invoice-format document for payment/bank/customs steps: Proforma invoice.
Common mix-ups
- Missing validity dates on quotations: can cause disputes when prices change.
- Proforma treated as a tax invoice: avoid unless your jurisdiction explicitly allows it.
Reminder
Terminology and tax treatment (GST/VAT) can vary by jurisdiction and by your contract terms. Use clear labels such as “Proforma Invoice”, “Standard Invoice”, and “Tax Invoice”, and keep numbering series consistent to prevent confusion.